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Professionel services
If you don't have a current support agreement and you need your support request answered immediately you can buy a one-off priority support request that will move your request to the top of the support queue.
| Priority request - $149 USD per incident |
A Premium Support Subscription is the best way to make sure your mission-critical ReqMan™ application is protected by fast, quality priority support.
• Premium support requests receive a guaranteed response within 2 hours, 24-hours-a-day, 7 days a week, of submitting your incident by phone to a dedicated premium support number.
RequirementOne support includes answering general technical questions about the use of our products, as well as troubleshooting and resolving problems relating to the use of our products. RequirementOne support does not include in-depth assistance with architecting, coding, debugging or configuring the application. Such assistance is readily available through our Professionel Services.
| Monthly - $699 USD per month |
| Quarterly - $629 USD per month (10% discount) |
| Annually - $559 USD per month (20% discount) |
Please note that the Premium Support Subscription includes 1 named contact person in your organisation.
A Standard Support Subscription gives you guaranteed support for your mission-critical ReqMan™ application.
• Standard support requests receive a guaranteed response within 24 hours of submitting your incident by email to support@requirementone.com.
| Monthly - $49 USD per month |
| Quarterly - $44 USD per month (10% discount) |
| Annually - $39 USD per month (20% discount) |
Please note that the Standard Support Subscription includes 1 named contact person in your organisation.
Basic support is free and allows any user to send questions by email. Although we try to answer as many of these requests as possible, since we offer all licenses free of charge we are not able to offer any guaranteed response times for Basic Support.
We are happy to offer our free platform to our partners. Read more...
Although ReqMan™ is intuitive and easy to use, proper training is often crucial to a project's ultimate success. We offer web-based training of the ReqMan™ platform through using Webex.com. Trainees can have up to six computer connections to the Web training at any one time to accommodate up to six different viewing sites. The training can consist of our standard training program or we can customize our training to fit your needs.
Our Web-based training costs $400 USD per hour and $200 USD per hour for any customization and preparation required. If you specify what you need, we'll be happy to give you a fixed-price quote.
Although it is easy to get started using the ReqMan™ platform right away, for larger projects it can be crucial that you set off in the right direction and with the correct goals in mind from the start. Our professionals have the experience to advise you on how best to structure customer data to meet your business needs, as well as the ReqMan™ expertise to best design your requirement management process. Custom product development is also available when necessary.
The price for our consulting services is $200 USD per hour.
If you have a project that needs guidance and planning, RequirementOne has a roster of project managers available for you. Our project managers are very experienced with the requirement management process and how to organize and manage a successful project as well as the ReqMan™ expertise to use the platform well.
The price for our project management services is $200 USD per hour.
RequirementOne continually revises and updates the ReqMan™ platform, but perhaps there is specific functionality you need right away? If you need features added to ReqMan™, our highly skilled and effective team can develop them for a competitive fixed price according to your specifications.
RequirementOne offers to take care of all IT related issues for small organisations. Let us be your outsourced IT organisation at a fraction of the cost. We know the latest technologies and have the expertise. You need not worry about hiring, training, careers, holidays or illness. We do most things remotely giving fast service at low cost. Minimum package at USD 2,500 per month. Read more...